We are part of the NVIDIA Inception Program.Read the announcement
Privacy

Privacy policy

How we handle data for mx4.ai, initiative inquiries, and our communications.

At a glance

How we protect your data

  • We collect only what we need to respond to you and operate the site.
  • Customer-project data handling is defined in the applicable written agreement.
  • You can access, correct, or delete your data by contacting us.

This summary is for convenience; full details are in the sections below.

Data controller and contact

MX4 AI is the data controller for personal data processed through this website and related communications. We are based in Rabat, Morocco, and are built for institutional needs across the MENA region. Address: VILLA 9K4 RUE ANNAJD HAY RIAD, Rabat, Morocco.

Contact: privacy@mx4.ai

Scope

This policy covers mx4.ai, our contact form, and related communications. Data handling for any contracted initiative is defined in the applicable written agreement and, where required, a separate data processing addendum.

Information we collect

We collect information that you provide directly and data generated through site use, including:

  • Contact details (name, email, phone) from forms
  • Organization and role information when you submit an initiative inquiry
  • Website usage data (pages viewed, device, browser, IP address)
  • Information you choose to include about an initiative

How we use data

We use personal data to:

  • Respond to inquiries and provide requested information
  • Assess and respond to initiative inquiries
  • Improve the website and inquiry experience
  • Maintain security, prevent abuse, and comply with legal obligations

Where consent is required, you may withdraw it at any time by contacting privacy@mx4.ai.

Legal basis

We process personal data based on consent, contractual necessity, and legitimate interests, and in accordance with applicable Moroccan data protection law and other relevant local requirements when applicable.

Data sharing

We do not sell personal data. We may share it with:

  • Authorized people who need access to operate the site or assess an inquiry
  • Our contact-form processor, FormSubmit, for delivering inquiry submissions
  • Service providers bound by confidentiality and data protection obligations
  • Authorities when required by law

International transfers

We operate from Morocco and may process data in other jurisdictions where our providers operate. When required, we apply appropriate contractual and technical safeguards.

Data retention

We keep data only as long as necessary for the purposes above, typically:

  • FormSubmit submission copies: up to 30 days in the form processor's archive
  • Contact inquiries: up to 24 months after last interaction
  • Initiative inquiry records: up to 24 months after last interaction
  • Web analytics logs: up to 12 months

Your rights

Depending on your jurisdiction, you may have the right to:

  • Access and correct your personal data
  • Request deletion or restriction of processing
  • Object to processing or withdraw consent
  • Lodge a complaint with the relevant data protection authority

Security

We apply appropriate technical and organizational safeguards to protect data. No online system is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies to keep the site functional and improve performance. See our Cookie Policy for details and choices.

Updates

We may update this policy from time to time. Changes are posted here with an updated date.

Last updated: August 10, 2026

Contact: privacy@mx4.ai